yaser goldust jouybari; mohammad hossein sobhiyah; Seyed Hamid Khodadad Hosseini; Eghbal Shakeri; kkk jjj
Abstract
contractor's stability; contractor's flexibility; and contractor's domination. In the next step, due to the theoretical coding, these categories were assigned to the contractor with regard to the employer's trust, and thus, the conceptual model of this research, which included nine case studies, was ...
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contractor's stability; contractor's flexibility; and contractor's domination. In the next step, due to the theoretical coding, these categories were assigned to the contractor with regard to the employer's trust, and thus, the conceptual model of this research, which included nine case studies, was achieved The results of the research show that some of the results obtained by this research, such as contractor's domination, are due to the distinctive background characteristics of the present study, and some other categories such as contractor's ability, Is in line with the results of past literature; however, the main concepts of these categories were unique and specific in the context of this research. Also, comparative analyzes between government and private contractors in the field of reliability showed that, from some aspects such as contractor flexibility, government contractors were more reliable, and from the perspective of some other categories such as the ability of contractors, private contractors were more reliable than public contractors. Key words: Trustworthiness; Urban construction project; Client; Contractor; Grounded theory. Identifying the sources of client’s trust to the contractor based on trustworthiness features of contractor (A case study on Tehran urban construction projects) Y. Goldust Jouybari[1] , M.H. Sobhiyah[2] , S.H. Khodadad Hosseini[3] , E. Shakeri[4] , M. Amiri[5] Received: 5/5/2017 Accepted: 24/5/2017 Abstract The aim of this research to identify the sources of client's trust based on trustworthiness features of contractor, in the context of Tehran urban construction projects. In this regard, utilizing grounded theory and with the help of open source coding, conducted in-depth interviews with 18 project informants on the side of client party, 9 categories, 28 concepts and 148 open codes, were obtained. In summary, these nine categories were: contractor's ability; contractor's property; contractor's knowledge; contractor's commitment; contractor fraud; contractor's sensitivity to the interests of the client’s; [1]. PhD Candidate of Construction & Project Management, Department of Construction & Project Management, Faculty of Art and Architecture, Tarbiat ModaresUniversity, Tehran, Iran. y.g.jouybari@modares.ac.ir [2]. Assistant Professor in Construction & Project Management, Department of Construction & Project Management, Faculty of Art and Architecture, Tarbiat ModaresUniversity, Tehran, Iran. sobhiyah@modares.ac.ir [3]. Professor in Business Administration, Department of Business, Faculty of Management, TarbiatModaresUniversity, Tehran, Iran. khodadad@modares.ac.ir [4]. Assistant Professor in Construction Management & Engineering, Department of Construction Management, Faculty of Civil & Environmental Engineering, Amirkabir Universidy of Technology, Tehran, Iran. eshakeri@aut.ac.ir. [5]. Associate Professor in Organizational Behavior, Department of Governmental Administration, Faculty of Management, TehranUniversity, Tehran, Iran. mamiry@ut.ac.ir
